SP+ was recently awarded a contract by MGM National Harbor and now operates the parking facility for the new resort/hotel/casino, which opened on December 8, 2016. The parking facility includes 5,000 self-parking spaces, plus valet service for the hotel and casino entrances. A state-of-the-art, camera-based space-finding system has also been installed to assist customers in navigating their vehicles to available parking spaces.
SP+ management conducted extensive interviews to fill the positions available—from valets and dispatchers to cashiers and supervisors.
“Given the upscale reputation and expectations of the MGM brand, we were very deliberate in hiring the best parking professionals to provide customers with the level of service they would expect,” commented Chris Sherman, Senior Vice President of Operations for SP+.
With nationwide operations, SP+ continues to expand its hospitality parking services in the D.C market, where it now provides parking management services for 12 hotels in the area.