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I am a little techy, so I love figuring out how technology can improve the customer experience and make our jobs easier, and then being a part of the implementation process.
I have learned over the years that if you have an idea, share it! SP+ has valued my opinion as an employee, and I hope that some good things have come from my input and that of my team.
Each day poses new challenges and opportunities for me to learn and grow. My advice to employees is to be flexible, and think outside the box.